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Old 09-08-2009, 04:47 PM   #1
stephen
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Default Repeatedly asked to log in and activate on TuneUp 1.5.9 for Mac.

Due to a recently discovered bug in TuneUp 1.5.9 for Mac, you may be asked to re-enter your login and activation information repeatedly. This is a known bug that is being addressed with the next version of TuneUp.

To avoid having to log in manually on every launch of TuneUp, please follow these instructions:

- Quit out of iTunes and TuneUp
- Open up the "Finder"
- Navigate to:

Home Folder > Library > Preferences > TuneUpMediaPreferences

- Delete the following two files:
- TuneUpAppSettings.xml
- TuneUpPreferences.xml
- Reopen iTunes and TuneUp

You'll be asked to login and reactivate one final time, but future TuneUp relaunches should automatically log you in and keep you activated.

If TuneUp still repeatedly asks for your login information and activation info on each launch, please contact support and mention you've already followed the steps outlined here.
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