Support  

Go Back   Support > TuneUp Top Issues
Register Tech Blog FAQ Search Today's Posts Mark Forums Read

Notices

TuneUp Top Issues Top Issues referred to on the TuneUp support page.

Reply
 
Thread Tools Display Modes
Old 05-18-2009, 11:38 AM   #1
stephen
Administrator
 
stephen's Avatar
 
Join Date: Jul 2008
Location: San Francisco, CA
Posts: 670
Default Can't save after updating iTunes

For PC Users:

Did you just recently update iTunes? There's a known issue posted on the Apple discussion boards that sometimes iTunes updates will block third party applications (like TuneUp) from communicating with iTunes. In other words, after updating iTunes, TuneUp no longer "sees" that you've dragged and dropped a song.

The easiest way to resolve this is to completely uninstall iTunes through the Windows Control Panel then reinstall iTunes "fresh" from the Apple website:

http://apple.com/itunes

Can you run through that and see if it resolves your issue? If not, it sounds cliche, but can you also uninstall TuneUp and reinstall fresh so we have a clean slate for troubleshooting?

http://www.tuneupmedia.com/Redirect/winDownload

If you're still experiencing issues with TuneUp after reinstalling as per the above instructions, please contact support and mention you've followed these steps! Thanks in advance!
stephen is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -7. The time now is 06:49 PM.


TuneUp - Your Music Collection's best friend