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| TuneUp Top Issues Top Issues referred to on the TuneUp support page. |
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Administrator
Join Date: Jul 2008
Location: San Francisco, CA
Posts: 670
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TuneUp's Lifetime Gold activation is licensed for the lifetime of the initial machine it is installed on. Each purchased activation code comes with a one time transfer to a new machine of your choice.
If you need to re-install, you can download the latestTuneUp at the following URL: For PC: http://www.tuneupmedia.com/Redirect/winDownload For Mac (10.5 Leopard) http://www.tuneupmedia.com/Redirect/macDownload For Mac (10.4 Tiger): http://www.tuneupmedia.com/Redirect/macTigerDownload Once installed, click on the "Log in" button at the top of the registration screen and enter your original email address. Then, click on the red upgrade button in the lower left hand corner and enter your activation code to initiate the transfer. If you do not see the red upgrade button or numbers over the Clean and Cover Art tabs (indicating the number of cleans and saves you have left with a "free" version of TuneUp) you're already set to Gold and no re-activation is needed. If you lost your activation code, you can retrieve it here. Have the email that you used to purchase (may be different than the one you used to register) handy. If you're still encountering issues with reactivation, please contact support and mention you've already followed the steps outlined here. Thanks! |
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